Lockdown: FirstBank’s Firstmonie leads in providing easy access to fund
When FirstBank designed Firstmonie, the best performing agent banking financial product, nobody had thought the economy would ever be locked down entirely.
With FirstBank’s over 53,000 agents banking networks across country, Firstmonie has been used to process 237.3 million transactions value at ₦4.08 trillion.
Without going through hassles of visiting banking hall, Firstmonie allows customers to make cash deposits, make transfers and pay bills at various locations in Nigeria.
FirstBank also ensure that all transactions processed at its agent locations are real-time, as it impacts sender and beneficiary instantly.
The service comes with a token charge as convenient fee, except when customers are buying recharge card.
It is that simple. As the saying goes, most valuable “stuff” have easy access. You hardly walk a distant before you see FBN’s agent banking operators.
The agent banking service also allows Firstmonie users to purchase recharge cards and perform other related transactions through FirstBank agents network spread across the country.
While the economy is under total lock, Firstmonie provides a bridging gap, helps users accessing their funds to meet their cash needs.
Firstmonie users explained that apart from the fact that it is accessible just in time, it delivers a cutting edge service.
FBN, the premier financial institution in Nigeria, agent banking financial product support the need to promote social distancing to curb spreading the virus.
Since Firstmonie was launched three years ago, many customers of the bank have been enjoying the easy access to their funds with FBN using its agency banking network.
While the financial product was designed to encourage financial inclusion of the people living in the rural communities.
However, COVID-19 extend its functionality as massive transactions have been processed so far with Firstmonie.
In a survey, some customers stated FBN’s Firstmonie brings banking hall services closer to the customers, users.
Despite its robust functionality, Firstmonie is able to close the gap between the tech-savvy and market women/men.
Many customers of the bank agreed that Firstmonie agent network represents the convenient and comfortable alternative to visiting banking hall.
Commenting on the product, Dr. Adesola Adeduntan, FBN’s Chief said Firstmonie has been made available well ahead of time, since no one knew there might be a pandemic that will warrant a lockdown.
He said: “Firstmonie agents are everywhere in Nigeria. The agent network has been able to remove the burden of visiting bank.
“It allows customers to transact business at Firstmonie agent locations, within close proximity of their homes”.
He stated that Firstmonie agent banking channel bring financial services closer to the unbanked and underbanked segment of the society.
With the spread of its Agent Banking network, FirstBank has been able to indirectly create over 150,000 jobs.
With Firstmonie agent, customers can open a FirstBank account, make deposits without visiting the bank, transfer to other banks accounts and enroll for BVN.
The different is, customers get transaction receipts for any business conducted with Firstmonie.
Lockdown: FirstBank’s Firstmonie leads in providing easy access to fund
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